Whilst we advocate the benefits of signing up to one of our managed I.T. Support contracts, we do realise that in some instances a business may feel they don’t require a regular programme of service and support, preferring to call for help as and when required.


You see, alongside our managed contract services we are more than happy to provide ad-hoc support and assistance for your I.T. needs, providing help to get your system up and running as quickly as possible on those occasions when something has gone awry.

It doesn’t matter if your system consists of a single PC in the corner of the office or a complex network of servers and hardware, we totally understand that if you experience any kind of glitch it can not only be an annoyance, it can also prove costly to the business.

Our ad-hoc I.T. support is offered to businesses throughout South Wales.

Whether your business is in Cardiff, Newport or any other surrounding location in the South Wales region you can call to book one of our expert technicians who will seek to resolve whatever issue you may have as quickly and efficiently as possible.

Our team are fully trained and experienced I.T. engineers who will have all the skills and tools to get to the heart of the issue. They’ll either come to the site to carry out the repair work or, where appropriate they may be able to deal with the issue remotely.

Ad-hoc support services are charged on a fixed hourly rate and can be booked at short notice for a swift response.

This type of service is ideal to resolve any problems which arise out of the blue. However, if you are looking for a long term solution to maintain the health of your I.T. system through regular service and on-call support when needed then we would recommend you look at our managed I.T. services or a Break/Fix contract as a more cost-effective measure.

Just a quick thank you for getting us back up and running so quickly.  We phoned a few other IT companies in Cardiff but you were the only company who could help us same day without charging a fortune.  Ian was excellent and found the Server fault within minutes and had us back up and running within an hour.
Owner, Letting Agency, Cardiff