Break/Fix Support Contracts

If you’re looking for a simple, cost-effective service that’s available to you when you need it most then you might want to consider one of our Break / Fix Contracts.

At Sabre ICT we provide a range of contract options to businesses around Cardiff and the South Wales region, providing our clients with a swift response repair service for faults and breakages in their I.T. system.

Benefits of a Break / Fix Contract

Peace of Mind – Knowing you have a qualified expert available to you at short notice who can provide quick response to your problem minimising the potentially costly impact that can arise from computer downtime.

Extend the life cycle of your hardware – Our break / fix contracts can add to the overall life expectancy of your computer hardware as our technicians will repair and replace worn or faulty components when called out.

Flexibility of Service – We provide a variety of Service Level Agreements (SLAs) from simple call out services to full multi-vendor warranty management. This enables us to tailor the right plan for your business. No matter the size of your organisation, wherever you are, whenever you need us we can help.

Cost Effective Solution – Break / Fix Contracts offer a cost effective alternative to a fully managed I.T. Support contract while still retaining the support of qualified technicians when required.

Our Repair Team

At Sabre ICT we’re proud to employ a team of certified technicians.

With the skills and expertise to carry out service and repairs on a full range of products from more than 100 manufacturers, whether in-warranty or out-of-warranty you can be assured that you’re receiving the help and support from a true expert in their field.

We’re able to provide on-site support 24-hours a day, 7-days a week with Depot Repair also available (ship or carry-in) should that be required.

Warranty Management Services (Multi-Vendor Equipment)

Rather than contend with a multitude of different warranties from various vendors and manufacturers we can provide a competitively priced warranty management service where we can take care of the repair and, where necessary, replacement of parts and equipment across your entire business.

We can set up service agreement contracts to include:

  • Preventative maintenance
  • Replacement of parts
  • Technical Support
  • Warranty Conversions at the end of OEM Warranty period.

Our Warranty Management Services can offer simplicity and a cost-effective approach when it comes to the managing and maintenance of your hardware stock.

Why not give us a call and ask about how these services might help your business.

“We have been using Sabre for over 10 years, they are a great friendly team and are always on hand to help all our staff.  The advice they give is in plain English and they always get our IT issues resolved very quickly”

Office Manager, Care Company, Cardiff

“We have been using Sabre for over 8 years, their service is excellent and response is immediate should we encounter any IT problems.  We recently upgraded all our PC’s and Laptops, Sabre did this on a weekend so we experienced no down time and on Monday morning everything was running smoothly.  Give them a try, we’re glad we did”

Managing Director, Accountancy firm, Pontypridd

Sabre Office

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